Effective Date: May 25, 2026
HSB Tile LLC ("HSB Tile," "we," "us," or "our") operates the website hsbtile.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly when you fill out a contact form, request a quote, or book a consultation, including your name, email address, phone number, project details, and any message you submit.
We also automatically collect limited technical information through cookies and analytics tools, such as your IP address, browser type, device information, pages viewed, and referral source.
2. How We Use Your Information
We use your information to respond to inquiries, schedule estimates and projects, provide our tile installation services, improve our Site, send service-related communications, and comply with legal obligations.
3. We Do Not Sell Your Personal Information
HSB Tile does not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Who We Share Information With
We share information only with trusted service providers who help us operate our business (such as hosting, analytics, email, and scheduling tools), and when required by law, legal process, or to protect the rights, property, or safety of HSB Tile, our customers, or others.
5. Cookies and Analytics
The Site uses cookies and similar technologies, including Google Analytics, to understand how visitors use our Site and to improve performance. You can disable cookies through your browser settings, though some Site features may not function properly.
6. Data Retention and Security
We retain personal information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is 100% secure.
7. Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict use of the personal information we hold about you, and to opt out of certain communications. To exercise these rights, contact us at the email below.
8. Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above will reflect the latest revision. Continued use of the Site after changes means you accept the updated policy.
10. Contact Us
Questions about this Privacy Policy? Contact HSB Tile LLC at info@hsbtile.com.
This Privacy Policy is governed by the laws of the State of Idaho.